CANCELLATION POLICY

 


Your appointments are very important to Beauty Pros Depot, and it is reserved especially for you. We understand that  sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.


STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY!


Please understand that when you forget or cancel your appointment  without giving enough notice, we miss the opportunity to fill that  appointment time, and clients on our waiting list miss the opportunity  to receive services. Our appointments are confirmed 48 hours in advance  because we know how easy it is to forget an appointment you booked  months ago.  Since the services are reserved for you personally, a  Cancellation fee will apply. 


- Less than 24 hour notice will result in a charge equal to 50% of the reserved service    amount.

 - “NO SHOWS” will be charged 100% of the reserved service amount. 

- Appointments made within the 24 hour period and need to cancel, the client then must    cancel within 4 hours of appointment time or will result in a charge equal to 50% of the    reserved service amount.

- Multiple services that are not cancelled 24 hours in advance will be charged 100% of the    reserved service amount.  50%  of your multiple services may be charged to your credit    card to reserve the appointment  time.


The cancellation policy allows us the time to inform our standby guests  of any availability, as well as keeping our schedule filled, thus better serving everyone. Beauty Pros Salon policies are presented and provided for the best quality and excellent servicing for our established and future clientele. Thank you for viewing and supporting our policies criteria.


CONFIRMATION EMAILS


As a courtesy, we will EMAIL you to confirm your service appointments prior to your appointment date. Please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee.


CLIENTS RECEIVE DISCOUNTS WHEN SALON CANCELS


Beauty Pros Salon stands by our policies, we feel that it is only fair that we honor the same policies to our clients, if in any reason the salon has to cancel on a client less than 24 hours of the appointment scheduled; we will honor 50% off on your next service. But, if the cancellation is due to situations that are out of our hands such as power outage, unfortunate incidence, etc… that requires the salon to be closed during regular business hours, we would gladly reschedule your appointment. The 50% discount will not apply.